On Tuesday, I posted that our church credit card, from Advanta, would be no more as the company was closing its small business credit card division. Given that we had only 4 days notice, I got working yesterday to secure new cards for the church staff.
As I was going through my mail yesterday, I got a large envelope from Advanta. I assumed this would be more information about the closing of the credit cards. Much to my surprise, the envelope contained 4 pieces of material. The cover letter, from the Adventa credit card division, announced the "added new features to make employee cards easier to manage." The letter went on to talk about all the advantages to using the card now. Now I don't know how much it cost for them to print up the materials along with postage but one has to wonder about the expense of sending out materials for credit cards that will no longer exist. Perhaps the problem with Advanta was communication within its business as much as delinquent credit card accounts.
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2 comments:
I tried to get cards for our non-profit after I received this notice. US Bank wanted FOUR to SIX weeks!!! Advanta’s conduct is deplorable. They’re basically pulling the rug out from under us.
I found Comdata and they’ll be sending us cards next week. I’ll have feedback in another week or so. I’d be interested to know what others are using.
Those advertisements were probably make months in advance. Also, it makes a little while for the mail to get to you, while a business closing can take a matter of hours.
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