We have all gone through the drill ... calling customer service and have to weave our way through a maze of recordings. All you really need is to talk to a real person - but how do you do that?
One place that might be able to help is GetHuman. This site provides some hints on how to get through to a real person on some of the more popular sites. I have not tried any of them so I don't promise they all work but at least, it might be a start.
Do you want to win those customer service battles? Check this blog site for a terrific article on steps to take when dealing with companies.
3 comments:
It seems you have recently called some customer service help line...
Have you noticed that the sales people come online before one minute and the support takes ages to reach...
Really a mess
I like your blog. You are very knowledgeable and have some great content.
Work At Home Mom
Great article. Companies want us to do everything online and so make it difficult to talk to someone but you can get through is you try hard enough.
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