Wednesday, July 8, 2009

Talk to a Person, Not a Recording


We have all gone through the drill ... calling customer service and have to weave our way through a maze of recordings. All you really need is to talk to a real person - but how do you do that?

One place that might be able to help is GetHuman. This site provides some hints on how to get through to a real person on some of the more popular sites. I have not tried any of them so I don't promise they all work but at least, it might be a start.

Do you want to win those customer service battles? Check this blog site for a terrific article on steps to take when dealing with companies.

2 comments:

R. MAK. said...

It seems you have recently called some customer service help line...

Have you noticed that the sales people come online before one minute and the support takes ages to reach...
Really a mess

Norm said...

I like your blog. You are very knowledgeable and have some great content.
Work At Home Mom